Personnel Science & Psychological Consulting, International
John Henderson, Ph.D.
Dr. Henderson is an Industrial and Organizational Psychologist as well as an accomplished executive, managing consultant, and executive coach, and he serves as Managing Principal of PSPCI. Over the course of his 30 year career, he has planned and implemented domestic and international talent management solutions for clients such as BP, GE, Cognizant, Ruby Tuesdays, Neste, Little Debbie, BNSF, ALCOA, the U.S. Department of Defense, and the FAA. He also has extensive experience assisting start-ups and helping multinational organizations gain entryway into the U.S.
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The primary focus of his current work revolves around executive
assessments and coaching, interviewing, employment testing, and selection system design. However, he also provides training and counsel on topics such as adverse impact, succession planning, sexual harassment, and conflict management. Moreover, he is broadly regarded as an expert with a history of achievement and innovation in the fields of job analysis, competency modeling, and workforce analytics.
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Prior to private practice, Dr. Henderson served as a Senior Principal with the international consultancy Cubiks where he led enterprise-wide talent management programs and offered counsel and expertise on legal, product development, and research initiatives. He also formerly held a position with SkillsNET as Vice President of Consulting and Chief Scientist overseeing a division of 70 consultants.
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John holds a Ph.D. in Industrial and Organizational Psychology from the University of Tennessee where he lectured in the Management Department and widely acclaimed MBA programs. In addition to his studies in psychology, he has also pursued significant graduate coursework and continuing education in statistics, information technology, and law.
Sample Consulting Projects
Optimize Quality of Hire
Fortune 100 Global Energy Conglomerate
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Conducted over 300 professional and executive assessments (including testing, interviews, role plays, and case analysis exercises) and coaching sessions across a variety of departments, functions (e.g., Finance, PSCM, S&OR, Exploration, Subsurface Wells, Projects, and Operations), and regions (e.g., U.S., Canada, Brazil, Azerbaijan, North Sea, and Iraq). Selected as first and only consultant approved and accredited by organization to conduct both assessments and coaching for company personnel.
Improve Training
U.S. Military Branch
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Reduced manpower and training costs by $1.6 million per year in the air combat maintenance community by streamlining responsibilities, identifying common training elements, and refining proficiency-based development programs.
Develop Leaders
Fortune 500 Global IT
Services Organization
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Designed succession planning, leadership development, and coaching strategy and program fueling planned transition and implementation of new and emerging leadership.
Map Out Work & Processes
U.S. Military Branch
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Led the full-scale development and mapping of skill and competency data across all enlisted ratings, officer NOBCs, civilian, and reserve positions impacting over 600,000 military personnel and enabling the implementation of new performance and learning management systems.
Reduce Turnover
National Clothing Retailer
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Designed selection system and biographical test battery for company's largest employee group resulting in 165% increase in predictive metrics for hiring candidates along with a 40% reduction in voluntary turnover and a 65% reduction in involuntary turnover and termination over a two year period.
Prepare for the Future
Large State Energy Delivery & Regulated Utility
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Conducted job analysis (on current and future work) and needs assessment before adapting utility industry workforce skill strategy to meet emerging SmartGrid performance demands.
Enable People Strategy
Fortune 500 Manufacturing, Aerospace, Healthcare, & Energy Company
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Advised on selection strategy and developed competency model, behavioral anchors, and interview questions and approach, refining how the company selects and develops employees and impacting over 300,000 employees.
Implement Change
National Airspace Regulatory Body
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Served as program manager and science lead in realigning entity's Engineering Services Organization from nine regional offices to three area locations in support and to kick off the Body's NextGen transition.
Position Strategically
University Affiliated Consulting Startup
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Designed and cultivated workforce analytics strategy for applying semantic analyses and natural language processing to labor market and curriculum services. Built analytic data for over 1000 jobs along with the most comprehensive crosswalk and database mapping military skills to civilian occupations.